Returns & Exchanges
NAGNATA is committed to the longevity of your garments and offers a 14-day return window for all full-priced items in original condition. Please ensure all tags remain attached and the hygiene stickers are intact for a valid return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original compostable packaging, ensuring all original labels and tags are included to qualify for a refund.
Label and Post
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized postal location or courier collection point.
Processing and Refund
Once our studio team inspects your return, your refund or store credit will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing