Frequently Asked Questions
Everything you need to know about your Nagnata order.
What is the Nagnata philosophy on sustainability?
We prioritize organic, natural, and renewable fibers. Our knitwear is engineered to shape, meaning we minimize textile waste by knitting garments to the exact size rather than cutting from large fabric rolls.
How should I care for my technical knitwear?
To maintain the longevity of your pieces, we recommend a cold hand wash or a delicate machine wash in a laundry bag. Always dry flat in the shade and avoid tumble drying or harsh chemicals.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery, provided they are in original condition with tags attached. For hygiene reasons, swimwear and bodysuits must have the protective seal intact.
How do I determine my size?
Our technical knits are designed to have a firm, sculptural fit. We recommend referring to the specific size guide on each product page, as compression levels vary between our core and fashion collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna in select regions.